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What is a Professional?

David Ludlow of InIT Learning in Milton Keynes, Rugby, Northampton, Leicester, Oxford Bedford lists some of the basics of being a professional in the...
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The Biggest Email Mistakes

Poor email protocol can cause professional and even legal complications. Tim Sanders presents a few basic rules about email that will save you a...
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Is My Contractor Really Independent?

As the use of parties identified as independent contractors is growing, so too the issue of independent contractor vs. employee status is arising more...
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Sensitivity Training in The Office

Here is a whimsical look at sensitivity training in the modern workplace. For a key moment, see (2:20) Michael Scott’s creation of a “Do...
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Using Game Theory to Win Negotiations

Kevin Zollman, a professor at Carnegie Mellon and one of the leading game theorists in America, provides two key insights into winning a negotiation. ...
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Dealing with an “Emphatic No!”

Kellogg (Northwestern University) Professor Jeanne Brett explains how she negotiated around an “emphatic no!” as she recounts her purchase of some pumpkins in France....
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Overcoming the 5 Top Barriers to Closing a Sale

Victor Antonio provides a simple, useful discipline for developing an effective sales pitch or diagnosing why a sales pitch fails. Initially, he plans for...
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“The Buck Stops Here” …or Does It?

There are times that the popular expression “The Buck Stops Here” coined by President Harry Truman doesn’t apply in negotiations. For example, in rejecting...
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Key Considerations in Navigating Negotiation Technique

Having watched 10,000 deals in 50 countries over ten years, Brian Dietmeyer, President & CEO, e-Think Inc., says there are two key questions to...
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Bad Managers: Just How Low Do They Go?

There are some things a manager simply should never say. Hint: threatening, demeaning and criticizing an employee are not a good start to engendering...

Wall of Wisdom

On The Job

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What’s in a Name?

How do choose a name that will stand out among 300 million brands in the world today?
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Getting an Edge at Meetings

Behavioral studies can provide an edge in impressing your colleagues in meetings.
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What is a Professional?

David Ludlow of InIT Learning in Milton Keynes, Rugby, Northampton, Leicester, Oxford Bedford lists some of the basics of being a professional in the...
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