Recent studies indicate that only 7% of communication is based on actual words. Of the remaining elements, 38% is based on tone and intonation and a whopping 55% is non-verbal clues, like facial expressions, posture and gestures.
Among the body language recommendations include:
- Avoid a defensive posture, slouching and crossed arms, in favor of a more open engaged look
- No anxious jiggling in your seat; try to appear calm and relaxed
- Maintain steady hand gestures, palms up
Additional tips involve comfortable eye contact and avoiding “lying signals” like touching your face, which suggest dishonesty in your responses.
“Now all you need to worry about is what you’re actually going to say.”